Could not be happier
Impressive after-sales service
He liaised with the warranty company whilst they carried out the repair due to a engine warning light coming on - all fixed under the warranty and no cost to myself, and had the car back within 2 days. Excellent customer service
Fantastic company to buy a car from
Matt, who I met with was very nice and made me feel very relaxed. He wasn't a pushy salesman which I liked. He was happy to answer any and all questions and even helped set up my new tax payments.
100% I would recommend AA Cars for their excellent customer service.
Can’t see us looking anywhere else in future!
Outstanding service
Second purchase this year
Honesty and straightforward A*
Great friendly service
Very friendly and helpful
Excellent experience, friendly & very professional.
I would recommend Matt to anyone looking for a used car. Both daughters are very happy with their cars.
Pleasant experience from start to finish
I could instantly tell from his website and social media that he puts lots of effort and care into each customer so I rang him to enquire about a car, I ended up going to his office that same afternoon to view it and he talked me through everything to do with the car, showed me all the documents and answered any questions I had. We ended up going for a test drive and to say I was impressed was an understatement!
I made the purchase the same day and he was extremely helpful, sorting out the new logbook online and offering to tax the vehicle for me so I could just pay him the amount and not worry about doing it myself.
When collecting the car, he was extremely helpful and emphasised how I should contact him if I have any issues at all and he would do his best to help me with it. It’s clear to me how much Matt cares about after sales care for customers which is very important to me!
It was a pleasant experience from start to finish, made all the better by Matt being a genuinely nice guy and chatting throughout the process! Highly recommend his business for anyone looking to buy a car!!
100%recommend
The best costumer care
Would give 10 stars out of 5 if I could !
Matt was fantastic to deal with from start until finish, but what was even more impressive was the after sales care.
The car being 13 years old developed quite a few issues within a couple of weeks of purchase. We took it to a garage and they quoted almost £1,000 to fix all the problems, many outside of warranty.
Spoke to Matt and he worked with the warranty company and covered all related costs for the work. Couldn't have asked for more. Can't recommend enough!
Excellent price offered
Fantastic customer service
Very relaxed and informal
Excellent customer service
Blown away by the exceptional service
It was 100% worth the 360 mile round-trip from where I live in Buxton, Derbyshire to collect my beautiful Fiat 500!
I would not hesitate in doing it again, although I love my new car so much I hope it lasts me forever!!
After searching high and low for a Fiat 500 to match my requirements, I expanded my search radius which thankfully captured AA Cars in Cardiff, and this ticked all the boxes.
I was very impressed with Matt’s website, social media posts and the reviews left by other customers - For me, a big part of buying a car also comes from the type of company selling the cars and their reputation. You can clearly see how much care and attention has gone into each car listing, with a huge focus on customer satisfaction and their buying needs.
Matt was incredibly responsive in replying to my messages, and couldn’t have been more helpful at every step of the way. He made the entire buying process a smooth and stress-free experience.
I felt so confident in AA Cars Cardiff, that I didn’t need to think twice about making the 4 hour drive down to South Wales for the car!
I could not have been happier with it when we arrived, it looked even more stunning in real-life than it did in the beautiful photos!
Thank you so much Matt!!
You are a STAR! 🌟
Great experience and warranty
Friendly Service
Well, what a journey!!! Matt has been exceptional.
Matt has been exceptional.
I completed a part ex roughly 4 months ago - I almost never leave reviews but I have to tell you my story.
The car was making a noise when steering so Matt asked me to take it to a local garage, the garage done some work but the noise continued (the garage told me it was normal!)
Then the engine management light came on - DPF issue, same garage carried out a dpf regen and oil/filter change - just 6 weeks (1,400miles) later the engine management light was on again with dpf issues so I contacted Matt for advice.
Matt had already helped with dealing with the warranty company on my behalf and was perplexed as to why over £1000 of post sales work hadn’t fixed the errors.
Thankfully Matt collected my car from the garage in his own time and took it to his reputable, reliable mechanics, they quickly told Matt that the work supposedly carried out was questionable - they then proceeded to carry out the work (properly!) and within record time!
I genuinely cannot thank Matt at AA Cars enough, he has gone above and beyond what any car sales place has ever done.
If I am ever in the market for another vehicle I will not hesitate to get Matt on the case for me.
If you are looking at a vehicle that AA Cars are selling, feel safe that you will be looked after.
I have learnt that my local garage are not to be trusted - should I name and shame?
Not on this review, I will leave them their own review!
Amazing service from the start
Fantastic customer service
Seamless customer service
Excellent experience with AA Cars Cardiff
Amazing customer service
The best service I have ever received
I would highly recommend AA CARS CARDIFF to anybody!
Great Experience
Excellent service
Absolutely brilliant customer service
Highly Reccomend
Excellent all round service
Stress free
Being a single female who tries to limit my carbon footprint, and is not comfortable in the car industry, the world of buying and selling cars has not been visited in many years. The thought was stressing me out, but each step of the way you have been transparent, informative and considerate. Selling my car to you was seamless. I will certainly recommend you to friends and family. Once again many thanks, Nic
Exceptional customer service
Fab service, honest dealer
AA Cars Cardiff for the WIN
Very happy with my purchase
Highly recommend
Thank you again.
Trust-worthy & Reliable
First class service
effortless , I will definitely be recommending AA cars Cardiff to friends and family. Thank you again Matt.
Helpful and kind
Great honest service
Highly Recommend!
Aftersale support
Would recommend in an instant
Highly recommend AA Cars Cardiff
Good experience in dealing with AA Cars Cardiff
Friendly and professional service
Fantastic service
Excellent service
Really pleased with the whole experience.
Very professional business
Drove away in less than 30 minutes
Great service with a smile.
Thanks Matt.
Fantastic service
Peugeot 108
2. Communication back and forth was exceptional
3. The new car was beautiful and in pristine condition
4. I would recommend most defintley !
The best
I will definitely be recommending you to friends and family.
Smooth easy process
Direct Purchase
His customer service & communication was excellent & 10 mins after seeing the car, the money was in the bank, I didn’t even have time to finish the lush coffee he provided in a beautiful office.
If you are looking to sell your vehicle, please give Matt a shout from AA Cars Cardiff…. Such a smooth process & world class customer service
Friendly experinace
Highly recommend
Aftersales help
Vauxhall Zafira
AA Cars Cardiff, You know it makes sense !!
Click & Collect
Matt ensured the buying process went smoothly, all documentation was in order and he was so kind and helpful even delivering the vehicle. Top notch service. I highly recommend Matt and the team 👍
Professional & Friendly
Would 100% recommend you to friends and family.
Highly Recommend
Amazing customer service, super friendly and reliable. Really pleased with my car thank you again!
Excellent from start to finish
Hyundai IX-35
His vehicles are well sourced and of a high standard, and reassuringly he was able to provide a detailed vehicle history. He was very helpful and professional throughout the purchase process and after.
Really friendly
Citroen C1
My wife is over the moon with the car and the non pressure sales experience you provided.
Thank you for delivering the aswell, really couldn't ask for more.
Would highly recommend to anyone.
Car Purchase
Looking forward to collecting next week
Nat.
Smart ForFour
I would like to say many thanks Matt for your professionalism, and wish you success with your new venture.
Kind regards,
Tina Le Clercq
VAUXHALL ADAM
5 Star Service
Part Exchange
Vauxhall Zafira
Thanks Matt & AA Cars Cardiff
Vauxhall Mokka
Car Purchase
VW Polo
Overall very pleased with the car and would highly recommend Matt.
Best of luck with your new venture Matt
Customer Reviews
We purchased a car from AA Cars and couldn't be happier with the service we have received from Matt, both before and after purchase. Highly recommend.... Read More
Lindsey
Hugely impressed with the After-sales service provided by AA Cars Cardiff, having bought a car from them 4 months ago. Matt, the owner, helped me arra... Read More
Zoe
AA Cars provided a fantastic service for me from the initial greeting right through to driving away in my new car. Matt, who I met with was very nice... Read More
Kris Dudley
Can’t see us looking anywhere else in future! Such a painless experience, Matt was so friendly and professional… Highly recommend, will be sharing... Read More
Matthew Earles
Outstanding service from Matt at AA Cars Cardiff. After enquiry Matt sent a detailed video of the car in question along with images of all the paperwo... Read More
Molly
Second purchase this year from Matt at AA Cars Cardiff, Outstanding customer service once again!... Read More
Paul
Straightforward process, fantastic communication from Matt throughout. Would highly recommended using AA Cars Cardiff.... Read More
Matthew Barry
Great friendly service from Matt. Found me a perfect first car and made our whole experience straight forward. I would highly recommend AA Cars Cardif... Read More
Taylor Coles
Bought 2 cars for my daughters, excellent experience, friendly and very professional. I would recommend Matt to anyone looking for a used car. Both da... Read More
Sharleen
Massive thank you to Matt, the service he gave was exceptional and I love the car so much!! I could instantly tell from his website and social media t... Read More
Liam Harris
Very professional company and I would 100%recommend after looking at AA Cars website. Bought my son a Peugeot 108 for a great price with 12mths MOT ,s... Read More
Alfie
Excellent service and the best costumer care provided by Mathew. I would highly recommend AA Cars Cardiff to anyone looking for a quality used car.... Read More
Simon Murray
Would give 10 stars out of 5 if I could. Matt was fantastic to deal with from start until finish, but what was even more impressive was the after sale... Read More
Joe
Sold my car to Matt at AA Cars Cardiff, very easy process and excellent price offered. Even collected it after viewing a few days earlier from our hou... Read More
Colin Potts
Fantastic customer service with a positive professionalism to find the right car for your needs. The car was well prepared and clean , as it showed on... Read More
David
We thought that Matthew was very professional, polite and very understanding. He made the meeting very relaxed, would go back in a heartbeat thank you... Read More
Colin Jones
Excellent customer service. Matt was brilliant and made the experience very easy and stress free. No pressure sell and great location. Car was as desc... Read More
Neville
I am absolutely blown away by the exceptional service I received from Matt at AA Cars Cardiff, from the very first contact and throughout the entire b... Read More
Amy
Purchased my daughter's first car from Matt at AA Cars Cardiff. The car was actually our second choice, but after visiting a few dealers in the area t... Read More
Nicola
Straight forward and friendly service, car was as advertised and came with an excellent warranty... Read More
Robyn
Well, what a journey!!! Matt has been exceptional. I completed a part ex roughly 4 months ago - I almost never leave reviews but I have to tell you my... Read More
Neil
Amazing service from the start .nothing was too much trouble for Matt . Car was even delivered to us an hour away . Car is immaculate and we are very... Read More
James Tomos
Matt at AA Cars Cardiff is second to none fantastic, seamless customer service from start finish I would 100% recommend if you are looking for a used... Read More
Lucy Owen
I had an excellent experience with AA Cars Cardiff! The service was top-notch, with Matt being both friendly and incredibly helpful. He was knowledgea... Read More
Huw Day
Amazing customer service from Matt, I came across from Weston Super Mare to buy a car from him after my car was damaged in an accident. Matt was polit... Read More
Zoe Bird
Quite simply the best service I have ever received when buying a car. Completely stress free. Matt was brilliant, the whole process couldn't have gone... Read More
Trystan
Had such a great experience with Matt when he purchased my car. He was fantastic from start to finish and completed the whole process in less than 20... Read More
Arjun Patel
Excellent service from Matt. Not pushy at all and really honest. The whole process was done with a minimum of fuss. Would definitely recommend AA CARS... Read More
Tristan
Absolutely brilliant customer service from Matt. Made the whole process stress free. I appreciate it can be daunting buying a car, but rest assured yo... Read More
Terry
This guy (Matt), different ! This company (AA Cars Cardiff) different. My wife and I visited several car companies in the Cardiff area before visiting... Read More
Mark
Excellent customer service. Happy with my new car. I would recommend to anyone. Really smooth and professional process.... Read More
Glyn Roberts
Thank you for making the process of selling my car stress free. Being a single female who tries to limit my carbon footprint, and is not comfortable i... Read More
Nicola
Exceptional customer service, would recommend! Bought a car this week from Matt and the whole process was smooth and stress free! I’d Highly recomme... Read More
Karly Bliss
Fabulous service, we felt Matt was honest, gave a decent warranty and gave great service. He stayed late to fit with our schedule and threw in a new s... Read More
Joanne Williams
AA Cars Cardiff for the WIN!! I thought buying my first car was going to be a long process, but the whole process from start to finish was WAYY faster... Read More
Keira Enriquez
Matt was very helpful and accommodating when it came to viewing the vehicle, the communication was excellent and such a smooth sale… would definitel... Read More
Kerry
Highly recommend Matt from AA Cars Cardiff. Matt gave us personalised and detailed videos of the car before we set off. Answered all enquiries we had... Read More
Shona Francis
We had an excellent experience buying our son his first car! Matt was friendly, helpful and knowledgeable and made the whole experience stress-free an... Read More
Usha Hirani
Absolutely first class service from start to finish, customer service was superb. Matt made the transaction effortless , I will definitely be recommen... Read More
Brian
From start to finish Matt was unbelievably helpful and kind. From first sight of the car to sorting all the paperwork and helping with the ballons and... Read More
Emma Dibble
Can't fault Matt, he was very helpful and professional. Will definitely recommend to friends and family. Great experience!... Read More
Joanne Hopkins
Fantastic customer service and communication from Matt, he was prompt in responding to my initial queties. When we arrived to view the car Matt was ve... Read More
Kellie Ridout
Encountered an issue a few days after purchasing (engine light came on) - couldn't believe how quickly it was resolved. Matt collected and delivered t... Read More
Francis
Matt was great, he was knowledgeable and friendly. We couldn’t find a better deal on another car and Matt's flexibility made it easy to organise vie... Read More
Maisy
Matt, the owner, was a pleasant, friendly and efficient person. Very helpful as well.... Read More
Lachimi Bose
Fantastic service from Matt, great contact, friendly, knowledgeable and quick with with responses. Pleasure to do business with. Thanks Matt... Read More
Rachel Gregory
Excellent service from Matt. Kept us fully informed every step of the way. He made buying a car almost painless! Really pleased with the whole experie... Read More
Jess
Very professional business provided a good car at a fair price. I would recommend them to anyone without hesitation.... Read More
Anthony Miller
Called ahead to arrange to view a car and check still had it. I was running a little bit late but Matt stayed and waited for me and the car was waitin... Read More
Ben Ellsley
Great service, great cars and a fantastic price. You literally couldn’t ask for more. I’d been looking for a Focus for ages and managed to get the... Read More
Craig Francis
Fantastic service from Matt from start to finish on the purchase of a new car for my daughter. He went over & above to ensure everything was explained... Read More
Sally Smith
1. The most amazing customer service ! 2. Communication back and forth was exceptional 3. The new car was beautiful and in pristine condition 4. I wou... Read More
Mia Smith
I've been buying cars for over 30 years, but this was by far the nicest experience I have ever had. Thank you Matt for taking the time to send me all... Read More
Ruth
Matt was very understanding and kept in constant communication with myself to make it a smooth easy process to purchase my new car! Thank you :)... Read More
Adam
A HUGE thank you to Matt from AA Cars Cardiff, I was looking to sell my vehicle and Matt made the experience so straight forward and easy to complete... Read More
Justin
Found Matt to be very friendly and helpful throughout. This made the purchase very smooth. Would recommend to all.... Read More
Luke
Highly recommend AA Cars Cardiff great service and after buying our car this week shall be recommending to friends and family.... Read More
Theresa
I bought a car from Matt at AA Cars Cardiff several weeks ago and this week an engine management light appeared and the car lost power. I contacted Ma... Read More
Emma
I recently purchased a car from AA cars Cardiff and it couldn't have been better. The customer service from start to finish was superb. Thank you Matt... Read More
Jasmine
A very professional, friendly buying experience from Matt at AA Cars Cardiff. Highly recommended!... Read More
Paul Musgrave
Thank you to Matt at AA Cars Cardiff. Absolutely delighted with my Corsa. Matt ensured the buying process went smoothly, all documentation was in orde... Read More
Anna Woodthorpe-browne
Thank you Matt for being so professional and friendly throughout the purchase of my first car. So pleased with it! Would 100% recommend you to friends... Read More
Natalia Bowe
I highly recommend AA Cars Cardiff! Amazing customer service, super friendly and reliable. Really pleased with my car thank you again!... Read More
Annalee Cryer
From first contact Matt was extremely helpful. I'm 200 miles away from his location so Matt took the time to video the car detailing its condition etc... Read More
Andy Shaw
I can’t recommend Matthew Hodge and AA Cars Cardiff highly enough; excellent, friendly, and reliable customer service. His vehicles are well sourced... Read More
Caroline
Quality car at a fair price with a really friendly experience. Would definitely recommend Matt & AA Cars Cardiff... Read More
Jasmyne
Thank you very much Matt, the customer service and professionalism you provided to my wife and I from start to finish was outstanding . My wife is ove... Read More
Gareth Francis
Really enjoyable experience with Matt at AA Cars Cardiff after some awful ones previously. Thanks for being so attentive and my husband and I admire y... Read More
Natalie
I am delighted with the (white) Smart Fourfour, I would like to say many thanks Matt for your professionalism, and wish you success with your new vent... Read More
Chris
Great experience with AA Cars Cardiff, communication with Matt was excellent. Really pleased with our purchase, cracking little car. Thanks Matt.... Read More
Melinda Daley
5* service, absoloutely no complaints. I would highly recommend AA Cars Cardiff LTD... Read More
Harry
Very happy with the customer service and part exchange price Matthew gave us. He was not at all pushy and spent time with us, ensuring that we were pu... Read More
Jazz
5 star service, absolutely no complaints. Even with answering questions after the sale has been completed, satisfied support has been given. Thanks Ma... Read More
Hayley Vitali
What a fantastic experience. Matthew was fab from initial contact right to the end. Would highly recommend... Read More
Beccie Mills
Having worked with Matthew in the motor industry for many years I can say with absolute certainty that his standards are of the highest calibre, he is... Read More
Robert
Highly recommend this company. I am very pleased with our purchase of a first car for our son. Matthew was very helpful in ensuring the car is going t... Read More
Rhian Mortimer
Matt’s motor trade pedigree is incredible, he’s honed his skills and trade at the very top and is now transferring those skills and experiences wi... Read More
Patrick Hern
Purchased a VW Polo from Matt for our son today, my wife and I were exceptionally happy with the level of customer service. The car was presented to a... Read More
Richard Ions
Sold my car to Matt at AA Cars Cardiff who is just setting up his own business for the first time, lovely guy, attentive and he also offered us more t... Read More
Mark
Contact Details
Workbench6 Ocean Way
Cardiff
South Wales
CF24 5HF 02921203021 sales@aacarscardiff.co.uk